1.1 Payment is due within 30 days of the invoice date.
1.2 The customer agrees to pay all fees associated with the payment method used.
1.3 If payment is not received within 30 days of the invoice date, a late fee of 5% of the total amount due will be added to the invoice.
1.4 If payment is not received within 60 days of the invoice date, the account will be considered delinquent and may be referred to a collection agency.

2. Refunds
2.1 Refunds will be issued within 30 days of the request.
2.2 Refunds will be issued in the same form as the original payment.
2.3 Refunds will not be issued for services that have already been rendered.

3. Disputes
3.1 Any disputes regarding payment must be submitted in writing within 30 days of the invoice date.
3.2 The parties agree to attempt to resolve any disputes through mediation before resorting to arbitration or litigation.

4. Governing Law
4.1 This agreement shall be governed by and construed in accordance with the laws of the State of California.